ck44 Responsible Gaming — Stay Safe, Play Within Limits
Gaming is a form of entertainment — a mix of responsibility and enjoyment. ck44 wants every member to play with awareness and in control of their own choices. On this page you will find how to set your own limits, which signs to watch out for, and where to get help if you need it.
ck44's Commitment
We believe healthy entertainment is only possible when each player makes decisions with a clear understanding of their own situation.
ck44 is an entertainment platform offering slots, live casino, sports betting and more. We want to be clear: gambling is not a guaranteed source of income, and there is always a risk of loss. Every member should only spend an amount whose loss would not cause financial or emotional hardship.
You must be at least 21 years old to create an account on ck44 and participate in any form of gaming. Participation by minors is strictly prohibited. We verify age during account registration and reserve the right to carry out additional checks whenever there is any doubt.
Our Terms and Conditions detail the circumstances under which an account may be suspended or closed — in particular when a member requests self-exclusion.
If you believe a family member is spending too much time or money on online gambling, we recommend having an open family conversation and seeking professional mental health support. You can also contact ck44's 24/7 live chat or email support team, and we will help take account-level action.
To learn about how we collect and use your information, read our Privacy Policy — it explains how your data is kept secure.
Self-Limit Tools
ck44 provides several practical tools so you can stay in control of your own gaming.
Deposit Limit
Set a maximum deposit amount per day, week or month. Once the limit is reached, no further deposits can be made for that period.
Session Time Limit
Set a limit on how long you play in a single session. You will have the option to be logged out automatically when the time is up.
Self-Exclusion
Request to have your account closed for a fixed period or permanently. During this time, no promotional messages will be sent to you.
Loss Limit
Set a limit on how much you can lose within a given period, after which play will stop. This is the most direct way to prevent excessive losses.
Break Schedule
Take a cooling-off period of 1 day, 1 week or 1 month. During this time your account remains open but you cannot log in or make deposits.
Contact Support
Contact us 24/7 via live chat or email to activate any limit or exclusion. Our team is ready to assist in both Bengali and English.
Self-Exclusion Request
Fill in the form below to apply for self-exclusion. Our support team will take action within 24 hours.
Self-Exclusion Request Form
After you submit this form, our team will apply the necessary restrictions to your account. You can also make the request directly via live chat.
Warning Signs
If you notice these signs, take a break and talk to someone you trust.
Chasing lost money
Playing beyond your budget to recover losses is one of the main signs of gambling addiction.
Hiding from family or friends
Keeping the amount you play or the losses you have made secret from family is an important warning sign.
Using money set aside for essential expenses
Placing bets with money meant for rent, food or debt repayment is a sign of financial danger.
Unable to take a break
If you feel unable to stop even when you want to, let someone know right away or activate a cooling-off period.
Anxiety and emotional distress
Feeling anxious, irritable or low when you cannot play may be a sign of dependency.
Loss of focus at work or studies
Neglecting professional or academic responsibilities in favour of gaming has a negative effect on quality of life.
Where to Find Help
You are not alone. Use the options below to get support.
ck44 24/7 Live Chat
Talk directly to our support team at any time via live chat — available in both Bengali and English.
ck44 Email Support
Contact us by email to request self-exclusion, set limits or close your account. Our team is active 24 hours a day.
Family and Trusted People
Talk openly with a close family member or trusted friend. The support of someone who cares about you is often the greatest help.
Professional Mental Health Services
Seek help from a mental health counselor. Several government and private organizations in Bangladesh provide these services.
Support Groups
Support groups can be effective for overcoming gambling addiction. Sharing experiences with others who understand can make the path to recovery easier.
ck44's Responsible Gaming Policy
The policies we follow are important for ensuring the safety of all members.
Age Verification: No one under 21 may create an account on ck44. We verify age at registration and again later if needed.
Account Security: Each account is for one person only. Do not share your account details with anyone else, especially minors.
Bonuses are not gambling tools: Bonuses and promotions are never a way to earn income — they are simply extra opportunities to play. Always stay within your budget.
No messages during self-exclusion: When a member activates self-exclusion, we will not send any promotional emails or notifications during that period.
Round-the-clock support: Our support team is available seven days a week, twenty-four hours a day in both Bengali and English.
Transparent information: Our FAQ has detailed information on a range of topics — including deposits, withdrawals, bonus terms and responsible gaming guidelines.
Responsible Gaming FAQ
Answers to frequently asked questions are provided below.
- Fill in and submit the self-exclusion form on this page.
- Contact our support team directly via live chat or email.